TERMS

TERMS OF USE
PLEASE READ THE TERMS OF USE CAREFULLY BEFORE ACCESSING THE “SITE” OR USING ANY PART OF THE SITE OR “SERVICE” (BOTH AS DEFINED BELOW). BY CLICKING ON THE "I ACCEPT" BUTTON BELOW, YOU (THE USER) AGREE TO BECOME BOUND BY THE TERMS OF USE. IF YOU DO NOT UNCONDITIONALLY AGREE TO ALL THE TERMS AND CONDITIONS OF THE TERMS OF USE, CLICK ON THE "CANCEL" BUTTON, AND YOU WILL NOT HAVE ANY RIGHT TO USE THE SITE.
 

ACCEPTANCE OF TERMS
The following terms and conditions govern all use of the www.saladienterprises.com website (the Site) and the services available at the Site (taken together, the Service). The Service is owned and operated by Saladi Pvt. Ltd. (Saladi). The Service is offered subject to acceptance without modification of all of the terms and conditions contained herein and all other operating rules, policies and procedures that may be published from time to time on this Site by Saladi (collectively, the Terms of Use).
 

CHANGES
Saladi reserves the right, at its sole discretion, to modify or replace any of these Terms of Use at any time. It is your responsibility to check the Terms of Use periodically for changes. Your continued use of the Service following the posting of any changes to the Terms of Use constitutes acceptance of those changes.
 

REGISTRATION
As a condition to using the Service, you may be required to register with Saladi and select a password and screen name (Saladi User ID). Your Saladi User ID cannot be changed, so please select one carefully. You shall provide Saladi with accurate, complete and updated registration information. Failure to do so shall constitute a breach of the Terms of Use, which may result in immediate termination of your account. You must ensure that your account with Saladi contains (at all times) a valid email address. In addition, you shall not (i) select or use as a Saladi User ID a name or email address of another person with the intent to impersonate that person; (ii) use as a Saladi User ID a name or email address subject to any rights of a person other than you without appropriate authorization; or (iii) use as a Saladi User ID a name or email address that is otherwise offensive, vulgar or obscene. Saladi reserves the right to refuse registration of, or cancel, a Saladi User ID in its sole discretion. You are solely responsible for activity that occurs on your account and for maintaining the confidentiality of your Saladi password. You shall never use another user’s account without such other user’s express permission. You shall never transfer or assign your account to any third party. You will immediately notify Saladi in writing of any unauthorized use of your account or other account-related security breach of which you are aware.
 

You shall only have one (1) account with the Service (which, for clarity, means that You will not register (or attempt to register) for more than one (1) account); provided that, within such personal account with the Service you may be able to open sub-accounts.
 

FEES; PAYMENT; RETURN POLICY

Certain products offered by (or on behalf of) SALADI through the Site (such as bags, purses and/or other accessories) will require payment by you (“Products”). You shall pay all applicable fees, as described on the Site, in connection with the Products selected by you. All fees are payable upon demand through UPI, Visa, MasterCard, American Express, Credit card. SALADI reserves the right to change its prices (and to institute new charges) for the Products at any time. Purchases by you following the posting of such changes on the Site constitutes your acceptance of any new or increased charges. Purchases are subject to SALADI’s Shipping and Returns Policy.

PRIVACY
This Privacy Policy outlines how SALADI ("we", "us" or "our") collects, uses, and safeguards the personal information of our users ("you" or "your") in India. We respect your privacy and are committed to protecting your personal information.

Information Collection and Use
We collect and use personal information to provide and improve our services. When you register for a SALADI account, we collect information such as your name, email address, and password. We may also collect information about your location, device information, and browsing behavior.

We use your personal information to personalize your experience on our website, process your orders, and communicate with you about our products, services, and promotions. We may also use your personal information for research and analytics purposes to improve our services.

Information Security
We take reasonable steps to protect your personal information from unauthorized access, use, or disclosure. We use industry-standard security measures to safeguard your personal information, including encryption and firewalls. However, we cannot guarantee the security of your personal information, and we are not responsible for any unauthorized access to your personal information.
 

Children's Privacy
Our services are not intended for children under the age of 16. We do not knowingly collect personal information from children under the age of 16. If we become aware that we have collected personal information from a child under the age of 16, we will take steps to delete the information as soon as possible.

Changes to this Policy We reserve the right to update this Privacy Policy at any time. We will notify you of any changes by posting the new Privacy Policy on our website. Your continued use of our services following the posting of any changes to this Privacy Policy constitutes acceptance of those changes.
 

Contact Us
If you have any questions or concerns about this Privacy Policy, please contact us at info@saladienterprises.com.
 

RULES AND CONDUCT
The SALADI Service (including all content, documents, or other information provided via the Service) is intended solely for informational purposes. Any unauthorised use of the Service, including commercial use (such as resale to third parties), is strictly prohibited.
 

As a prerequisite to use, you agree not to use the Service for any illegal or prohibited purpose under these Terms of Use, or for any other purpose not reasonably intended by SALADI. You pledge to comply with all applicable local, state, national, and international laws and regulations.
 

For instance, you agree not to (a) engage in any activity or (b) upload, post, submit, or otherwise disseminate or facilitate the dissemination of any content (including text, communications, software, images, sounds, data, or other information) utilising any communications service or other service accessible on or through the Service that:
 

• Is illegal, threatening, abusive, harassing, defamatory, libellous, deceptive, fraudulent, invasive of another's privacy, tortious, obscene, profane, or that otherwise violates the Terms of Use;

• Infringes any patent, trademark, trade secret, copyright, right of publicity, or other right of any party; constitutes unauthorized or unsolicited advertising, junk or bulk e-mail ("spamming");

• Places an unreasonable or disproportionately large burden on SALADI's computing, storage, or communications infrastructure or attempts to obtain unauthorized access to the Service, other accounts, computer systems, or networks connected to the Service, through password mining or other means;

• Contains computer viruses or any other computer codes, files, or programs designed or intended to disrupt, damage, limit, or interfere with the proper functioning of any software, hardware, or telecommunications equipment or to obtain unauthorized access to any system, data, or other information of SALADI or any third party; or

• Collects or harvests any information from the Site; or Impersonates any person or entity, including any employee or representative of SALADI.
   

Should your behaviour fail to adhere strictly to any provision of this section, SALADI may, at its sole discretion, immediately terminate your access to the Service.

THIRD PARTY SITES
The SALADI service may provide you with the ability to link to other websites on the Internet, and other websites may contain links to the Site. These other websites are not under the control of SALADI, and you acknowledge that SALADI is not responsible for the accuracy, legality, appropriateness, or any other aspect of the content or function of such websites. The inclusion of any such link does not imply endorsement by SALADI or any association with its operators.
 

PROPRIETARY RIGHTS
You acknowledge and agree that all content and materials delivered through the SALADI service, or otherwise made available on the Site, are protected by copyrights, trademarks, service marks, patents, trade secrets, or other proprietary rights and laws. Except as expressly authorized by SALADI in writing, you agree not to sell, license, rent, modify, distribute, copy, reproduce, transmit, publicly display, publicly perform, publish, adapt, edit, or create derivative works from such materials or content. However, you may print or download a reasonable number of copies of the materials or content on this Site for your own informational purposes, provided that you retain all copyright and other proprietary notices contained therein. Systematic retrieval of data or other content from this Site to create or compile, directly or indirectly, a collection, database, or directory without written permission from SALADI is prohibited.

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Reproducing, copying, or distributing any content, materials, or design elements on the Site for any other purpose is strictly prohibited without the express prior written permission of SALADI. Use of the content or materials for any purpose not expressly permitted in these Terms of Use is prohibited. Any rights not expressly granted herein are reserved.

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TERMINATION

SALADI reserves the right to terminate your access to all or any part of the Service at any time, with or without cause, with or without notice, effective immediately. If you wish to terminate your account, you may simply discontinue using the SALADI Service.

NO WARRANTIES 
THE SERVICE (INCLUDING, WITHOUT LIMITATION, ALL CONTENT AND PRODUCTS AVAILABLE THROUGH THE SERVICE) IS PROVIDED "AS IS" AND "AS AVAILABLE” AND WITHOUT WARRANTY OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OF TITLE, NON-INFRINGEMENT, MERCHANTABILITY, AND FITNESS FOR A PARTICULAR PURPOSE. MOREOVER, ANY WARRANTIES IMPLIED BY ANY COURSE OF PERFORMANCE OR USAGE OF TRADE ARE EXPRESSLY DISCLAIMED. SALADI, AND ITS DIRECTORS, EMPLOYEES, AGENTS, SUPPLIERS, PARTNERS, AND CONTENT PROVIDERS DO NOT WARRANT THAT: (A) THE SERVICE WILL BE SECURE OR AVAILABLE AT ANY PARTICULAR TIME OR LOCATION; (B) ANY DEFECTS OR ERRORS WILL BE CORRECTED; (C) ANY CONTENT OR SOFTWARE AVAILABLE AT OR THROUGH THE SERVICE IS FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS; OR (D) THE RESULTS OF USING THE SERVICE WILL MEET YOUR REQUIREMENTS. PLEASE NOTE THAT SOME STATES DO NOT ALLOW THE EXCLUSION OF CERTAIN WARRANTIES, SO THE ABOVE EXCLUSIONS MAY NOT APPLY TO YOU.
 

LIMITATION OF LIABILITY
IN NO EVENT SHALL SALADI, NOR ITS DIRECTORS, EMPLOYEES, AGENTS, CONTRACTORS, PARTNERS, SUPPLIERS OR CONTENT PROVIDERS, BE LIABLE UNDER CONTRACT, TORT, STRICT LIABILITY, NEGLIGENCE, OR ANY OTHER LEGAL THEORY WITH RESPECT TO THE SERVICE (INCLUDING, WITHOUT LIMITATION, WITH RESPECT TO ANY CONTENT OR PRODUCTS AVAILABLE THROUGH THE SERVICE) FOR ANY SPECIAL, INDIRECT, INCIDENTAL, PUNITIVE, OR CONSEQUENTIAL DAMAGES OF ANY KIND WHATSOEVER, WHETHER OR NOT FORESEEABLE. FURTHERMORE, SALADI WILL NOT BE LIABLE FOR THE COST OF PROCUREMENT OF SUBSTITUTE GOODS OR SERVICES, BUGS, VIRUSES, TROJAN HORSES, OR THE LIKE (REGARDLESS OF THE SOURCE OF ORIGINATION). SALADI’S TOTAL LIABILITY TO YOU FOR DIRECT DAMAGES SHALL NOT EXCEED (IN THE AGGREGATE) $10 (U.S.) (PROVIDED THAT, IN THE CASE OF CLAIMS RELATED TO PRODUCTS YOU PURCHASED FROM SALADI, SUCH AMOUNT SHALL BE THE PURCHASE PRICE). PLEASE NOTE THAT SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF INCIDENTAL OR CONSEQUENTIAL DAMAGES, OR FOR BODILY INJURY, SO THE ABOVE LIMITATIONS AND EXCLUSIONS MAY NOT APPLY TO YOU.
 

INDEMNIFICATION
You agree to defend, indemnify and hold harmless SALADI, its affiliates and their employees, contractors, officers, directors and representatives from all liabilities, claims, and expenses, including attorneys' fees, that arise from your use or misuse of the Service.

INTERNATIONAL USE

Saladi recognises the importance of serving its customers in the global marketplace. However, Saladi makes no representation that the Content is appropriate or available for use in locations outside India, and accessing the Service is prohibited from territories where such Content is illegal. If you access the Service from other locations, you do so at your own initiative and are responsible for compliance with local laws.
 

By ordering goods from Saladi destined to EU-member states specifically, services will be provided to you only after you explicitly agree to become Importer of Record (“IOR”) and as such customs clearance shall be made in your name and on your behalf. As IOR, you agree to be ultimately responsible for importing the products ordered by you into the destination EU-member state and are solely responsible for the payment of duties, and taxes either at the time of sale if prepayment is selected or at the time of importation if prepayment is not selected. You hereby give a proxy or power of attorney (“POA”) to Saladi’s designated shipping provider for the customs clearance of products ordered by you. This POA authorizes Saladi’s designated shipping provider’s assigned customs broker to act on behalf of you. Saladi’s designated shipping provider’s intervention with respect to customs formalities may be done by a customs agent assigned by Saladi’s designated shipping provider on your behalf. You hereby acknowledge to have understood the concept of IOR and the need of the POA and further state that the terms of the POA or terms of the purchase from Saladi and transportation conditions from Saladi’s designated shipping provider are not unreasonable or unknown to you, that you have read them, understood them and further have agreed to them.

DISPUTE RESOLUTION
A printed version of these Terms of Use and of any notice given in electronic form shall be admissible in judicial or administrative proceedings based upon or relating to this agreement to the same extent and subject to the same conditions as other business documents and records originally generated and maintained in printed form. You and Saladi agree that any cause of action arising out of or related to the Service must commence within one (1) year after the cause of action arose; otherwise, such cause of action is permanently barred.
 

These Terms of Use shall be governed by and construed in accordance with the laws of India, excluding its conflicts of law rules. You expressly agree that the exclusive jurisdiction for any claim or action arising out of or relating to these Terms of Use or your use of this Site or Services shall be filed only in the courts located in India, and you further agree and submit to the exercise of personal jurisdiction of such courts for the purpose of litigating any such claim or action. Use of the Service is not authorized in any jurisdiction that does not give effect to all provisions of these Terms of Use, including without limitation, this section. Saladi is committed to resolving any disputes in an amicable manner and will make reasonable efforts to resolve any issues that arise in the course of doing business with its Indian customers.

INTEGRITY AND SEVERABILITY 
These Terms of Service constitute the entire agreement between you and Saladi regarding the Service and the use of this Site and supersede all prior or contemporaneous communications and proposals (whether oral, written, or electronic) between you and Saladi regarding this Site (excluding the use of any software which may be subject to a separate end-user license agreement). If any provision of these Terms of Service is found to be unlawful, void, or unenforceable, that provision will be limited or eliminated to the minimum extent necessary so that these Terms of Service will otherwise remain in full force and effect and enforceable.
 

MISCELLANEOUS
These Terms of Service and the Service provided hereunder are personal to you and may not be assigned, transferred, or sublicensed by you without the prior written consent of Saladi. Saladi may assign, transfer, or delegate any of its rights and obligations under these Terms of Service without your consent. Any waivers or modifications must be in writing and signed by both parties, except as otherwise provided herein. No agency, partnership, joint venture, or employment relationship is created as a result of these Terms of Service and neither party has any authority of any kind to bind the other in any respect. In any action or proceeding to enforce rights under these Terms of Service, the prevailing party will be entitled to recover costs and attorneys' fees. All notices under these Terms of Service will be in writing and will be deemed to have been duly given when received, if personally delivered or sent by certified or registered mail, return receipt requested; when receipt is electronically confirmed, if transmitted by facsimile or e-mail; or the day after it is sent, if sent for next day delivery by recognized overnight delivery service.

COPYRIGHT AND TRADEMARK NOTICES
Unless otherwise indicated, these Terms of Use and all Content provided by Saladi are copyright © 2019 Saladi Pvt. Ltd. All rights reserved.
“Saladi” as well as page headers, custom graphics, buttons, images and other content on the Site, are subject to trademark, service mark, trade dress, copyright and or other proprietary or intellectual property rights or licenses held by Saladi Pvt. Ltd. or its licensors, supplier or partners. Other trademarks, product names and company names or logos used on the Site are the property of their respective owners. Except as expressly authorised, the use or misuse of any trademarks, trade names, logos, images, graphics or content from the Site is strictly prohibited.

SHIPPING POLICY

We are committed to ensuring that your purchases are delivered to you as quickly and efficiently as possible. All products are shipped from our own workshop/warehouse based in the National Capital Region, India.
For domestic orders, we deliver within 2-7 business days from the receipt of payment. To ensure timely delivery, our staff or third-party courier or logistics companies will deliver orders between 9am - 5pm, Monday - Friday, excluding public holidays.
For International orders, we deliver within 7-10 business days from the receipt of payment. We use third-party courier or logistics companies such as DHL, BlueDart, UPS, Fedex.

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Please note that products must be signed for upon delivery, and the acknowledgement serves as conclusive evidence of delivery. We cannot be held responsible for acknowledgements signed by a person other than the one who placed the order at the specified address. As transactions are authorized by the cardholder, we are not liable for any incorrect addresses provided at the time of purchase.

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We make every effort to ensure that your products arrive in perfect condition. However, if a product arrives damaged, please email us at info@saladienterprises.com with your order reference number.

We will do our best to arrange for a replacement delivery as soon as possible.

Please be aware that title and risk of loss for all products ordered by you will pass on to you upon Saladi's shipment to the shipping carrier.
 

DELIVERY CHARGES
Free Shipping for all Saladi orders, including replacements. Saladi will make up to three delivery attempts for your order. If the customer is unreachable or does not accept delivery after three attempts, Saladi reserves the right to cancel the order at its discretion. In such cases, store credit will be issued to the customer.

CANCELLATION BY SALADI

Please note that there may be certain orders that we are unable to accept and must cancel. We reserve the right, at our sole discretion, to refuse or cancel any order for any reason. Some situations that may result in your order being cancelled include limitations on quantities available for purchase, inaccuracies or errors in product or pricing information, or problems identified by our credit and fraud avoidance department. We may also require additional verifications or information before accepting any order. We will contact you if all or any portion of your order is cancelled or if additional information is required to accept your order. If your order is cancelled after your account has been charged, an in-store credit shall be given to your registered account.

CANCELLATION BY THE CUSTOMER/CLIENT(S)

In case of requests for order cancellations, Saladi reserves the right to accept or reject requests for order cancellations for any reason. As part of our usual business practice, if we receive a cancellation notice and the order has not been processed/approved by us, we shall cancel the order and issue store credit to you. Please note that we will not be able to cancel orders that have already been processed. Saladi has the full right to decide whether an order has been processed or not. By placing an order with Saladi, you agree not to dispute the decision made by Saladi and accept our decision regarding the cancellation.

DISCLAIMER OF WARRANTY

All content, products, and services on the Saladi website are provided to you "as is" without any express or implied warranty, including but not limited to the implied warranties of merchantability, fitness for a particular purpose, title, non-infringement, security or accuracy.

Except as required under applicable consumer protection law, Saladi shall not be held liable for any loss or damage caused by a user's reliance on information obtained through the website. It is the user's responsibility to evaluate the accuracy, completeness, or usefulness of any opinion, advice, or other content available on the website. We recommend seeking the advice of professionals as appropriate regarding the evaluation of any specific opinion, advice, product, service, or other content.

 

REFUND POLICY

No cash refund shall be given in any case, including but not limited to the following:

• Return of products in case of defective products/products not as per the original order

• Non-processing of order due to technical errors

• Cancellation of order.

• In-store credit shall be given to the customer in above mentioned cases. In store credit means an amount shall be credited to the account of customer (excluding taxes and shipping charges), and the same shall be used by the customer for making their next online purchase on the website. If the customer does not have an account on the website, the same shall be created for getting the in store credit.

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RETURN POLICY

To initiate a return for any item that is received damaged or not as per your original order, or if the size does not fit properly, kindly contact our customer support team by email at info@saladienterprises.com. SALADI shall determine whether the product is eligible for replacement and communicate the decision to you. All defective products that are not as per your order must be returned with a copy of the original receipt and a valid return authorization number. Please note that postage and charges for return of the product may or may not be refunded depending on the validation of the return request. Products must be in a saleable condition, unused, with all product tags attached, and sent back to us in proper packaging. Kindly allow us 7 days from the day we receive the product for your return request to be processed. You will be notified of the status of your return request once it has been accepted or rejected. Please note that damages caused due to neglect, improper usage, or application will not be covered under our Returns Policy. Special rules for promotional offers may supersede this Policy. In all cases, SALADI's decision to replace the product shall be considered final and binding.

WEB MONEY / IN STORE CREDIT
Web Money / In-Store Credit Web money is the credit given to you by SALADI in your account on www.saladienterprises.com. This credit can be used to make purchases on www.saladienterprises.com only and shall not be valid anywhere else. The customer has the option to redeem as much credit as he/she wants from his/her account. The remaining amount can be paid using the online payment methods available. The validity of web money shall be one year from the day it was credited to the customers account. Web money cannot be redeemed for cash or cash equivalent and can only be used for purchase of products. Unused web money shall expire on the date of expiry and will be no longer available for the customer's use.

CONTACT

You may contact SALADI at: info@saladienterprises.com